Stakeholder Understanding

Overview

Helping clients connect with the people who matter most

Employee engagement, from intern to executive

We help organisations understand what makes a happy and healthy workforce, from top to bottom.

Understanding customers and members

We identify what drives positive experience, ensuring customers keep coming back and members are engaged.

“Opinium provided us with the support and consultancy we needed and brought lots of interesting and well thought-out ideas to the table to help us tackle the challenge of reaching specific vulnerable groups in the local area. As well as this, the way they brought the research to life helped us to engage different audiences and have an impact with stakeholders. We hope to work with them again in the future.”

“Opinium were engaging and responsive right from the start, creating a comprehensive research approach that was perfectly suited to our business objectives and demonstrated an understanding of our target audience. Opinium made a great impression, maintaining excellent communication throughout and having a proactive approach where the focus was always centred on impact and not just delivering results.”

“I’ve worked with Opinium on a number of projects now and have always been impressed with their quality and professionalism in executing research. No request is too small and they really bend over backwards to ensure client satisfaction, delivering high quality, actionable insights on time and in budget. They remain our research partner of choice.”

Related case studies and insight

Tracking customer satisfaction of financial products Case Study

Tracking customer satisfaction of financial products

Stakeholder Understanding

Defining Paragon Motor Finance’s future strategy Case Study

Defining Paragon Motor Finance’s future strategy

Stakeholder Understanding

Measuring stakeholder satisfaction Case Study

Measuring stakeholder satisfaction

Stakeholder Understanding

Evaluating the investor experience Case Study

Evaluating the investor experience

Stakeholder Understanding

Understanding the lived experience of people affected by poor air quality Case Study

Understanding the lived experience of people affected by poor air quality

Stakeholder Understanding

Mystery shopping with distributors Case Study

Mystery shopping with distributors

Stakeholder Understanding

Understanding the patient referral process and experience of local community health centres Case Study

Understanding the patient referral process and experience of local community health centres

Stakeholder Understanding

Driving the employee engagement agenda Insight

Driving the employee engagement agenda

Stakeholder Understanding