Stakeholder Understanding

Overview

Helping clients connect with the people who matter most

Employee engagement, from intern to executive

We help organisations understand what makes a happy and healthy workforce, from top to bottom.

Understanding customers and members

We identify what drives positive experience, ensuring customers keep coming back and members are engaged.

What our clients say

“Opinium took a consultative approach and really took the time to understand the objectives and translate them into great insights and a unique piece of research. They were so easy to work with and provided that extra level of attention when coordinating a huge multi-country survey”

“The research with Opinium has delivered a great springboard from which to launch our new approach, enabling us to identify the most valuable groups to target, understand and address potential barriers to support, and develop a truly supporter-centred strategy.”

“Opinium’s mixed methodology gave us multiple new insights on key challenges. As a result of the research and our collaboration, we not only have a greater understanding of public attitudes, but compelling campaign materials founded on rigorous insight.”

Related case studies and insight

Tracking customer satisfaction of financial products Case Study

Tracking customer satisfaction of financial products

Stakeholder Understanding

Defining Paragon Motor Finance’s future strategy Case Study

Defining Paragon Motor Finance’s future strategy

Stakeholder Understanding

Measuring stakeholder satisfaction Case Study

Measuring stakeholder satisfaction

Stakeholder Understanding

Evaluating the investor experience Case Study

Evaluating the investor experience

Stakeholder Understanding

Understanding the lived experience of people affected by poor air quality Case Study

Understanding the lived experience of people affected by poor air quality

Stakeholder Understanding

Mystery shopping with distributors Case Study

Mystery shopping with distributors

Stakeholder Understanding

Understanding the patient referral process and experience of local community health centres Case Study

Understanding the patient referral process and experience of local community health centres

Stakeholder Understanding

Driving the employee engagement agenda Insight

Driving the employee engagement agenda

Stakeholder Understanding