Consumer harm from subscription traps ‘worsening amid fix failure’

In this article, research conducted by Opinium, in partnership with Citizens Advice, highlights the worsening issue of subscription traps, revealing that 26% of UK adults, totalling over 13 million people, have inadvertently signed up for subscriptions in the past year. This surge in unused subscriptions has cost consumers £688 million, a significant increase of £382 million since 2022. Alarmingly, 40% of accidental subscriptions renewed automatically without consumers’ knowledge. Notably, concerns about the difficulty of cancelling subscriptions have deterred over half of potential subscribers, with 74% of adults supporting a ban on automatic renewal without active consent. Access the full article on The Independent, here.