Consumer harm from subscription traps ‘worsening amid fix failure’
![](https://www.opinium.com/wp-content/uploads/2024/03/pexels-andrea-piacquadio-3808801.jpg)
In this article, research conducted by Opinium, in partnership with Citizens Advice, highlights the worsening issue of subscription traps, revealing that 26% of UK adults, totalling over 13 million people, have inadvertently signed up for subscriptions in the past year. This surge in unused subscriptions has cost consumers £688 million, a significant increase of £382 million since 2022. Alarmingly, 40% of accidental subscriptions renewed automatically without consumers’ knowledge. Notably, concerns about the difficulty of cancelling subscriptions have deterred over half of potential subscribers, with 74% of adults supporting a ban on automatic renewal without active consent. Access the full article on The Independent, here.