Computer problems in the office

Office workers held back by computer problems

Confidence in PowerPoint and Excel

In a recent survey of over 2,000 office workers, just under a quarter (23%) said they were not confident using Microsoft PowerPoint, while one in ten said they were not confident with Excel. Older workers seemed to struggle the most, with three in ten (29%) of the 55 and over age group saying they were not confident with PowerPoint.

When in doubt, restart!

In some cases, office workers dealt with their computer-related issues in the most basic way we all know how, as a half (52%) said that the the first thing they do if there is a problem with their computer is turn it off and on again, while one in seven (14%) panic if there is is a problem with their computer.


Simple skills gap slowing workers down

A quarter of office workers agree that their typing speed slows them down, while one in six (15%) say they are always unsure about correct email etiquette, rising to a quarter (24%) of younger workers. 27% said that they did not know how to set up a conference call with external contacts.

Opinium Research carried out an online survey of 2,034 UK office workers from 17th to 22nd April 2014.