Top Employers Institute: Rethinking Blue-Collar Employee Experience
Blue-collar employees are the backbone of the global economy, and their output is critical for the success of many organisations. However, their needs and expectations have, too often, been overlooked in HR strategies.
But that is changing
Across industries, blue-collar employees are stepping forward to make their voices heard, demanding fairness, recognition, and a meaningful workplace experience. Organisations that fail to listen risk losing talent and competitive ground in an era defined by skills shortages, retention pressures, and operational risk.
Drawing on data from 2,200 employees across 11 countries and the report provides an in-depth examination of the needs, challenges, and realities faced by blue-collar workers.
Key findings include:
✅ Connection drives engagement: Blue-collar employees with strong workplace relationships are 51% more likely to be engaged, yet many lack structured opportunities to connect.
✅ Pay matters, but meaning matters too: While only 55% believe their pay reflects their value, employees who feel their work makes a positive impact are 74% more likely to be engaged.
✅ Communication impacts safety: 26% say their workplace safety measures are inadequate, underscoring the link between clear communication and operational resilience.
✅ AI brings anxiety and opportunity: While 73% agree AI is improving their industry, only 61% have received sufficient training, and just 25% say their current job aligns with their long-term goals.
✅ Flexibility is a silent dealbreaker: 64% value flexibility more than financial rewards, yet nearly a third report they have no control over their schedules.
Download the report to unlock insights to build a future-ready blue-collar employee experience that drives productivity, profitability, and sustainable growth.
